FAQ
Shipping/Drop Off:
The rates vary from each state, time, day and place. We recommend UPS. To get a shipping quote, you could assume a box of 16x16x16”- this depends on your bouquet. The weight may be 5-8 pounds.
Also check out Uber prices, drop your flowers in the back seat and send them for a ride!
Once you reserve a date, we send you instructions to pack your bouquet. Please follow them carefully!
- Where can I get shipping/drop off instructions?
In your order confirmation email, you will receive a link to these instructions and the shipping/drop off address.
Yes, local drop offs are encouraged! We are located in Westfield, NJWhat is an estimated price for overnight shipping of fresh flowers?
It is very important to take special care of your flowers the day of the event. It is quite normal for the flowers to be moved around & used as they are supposed to be used! However, avoid touching the flower petals and throwing the bouquet if possible.
Keep the flower stems in water until the time of shipment and follow our shipping instructions for optimal flower condition! It is very important to NOT place your bouquet in the freezer or fridge! A residential-grade fridge is not good for your flowers and a freezer is simply too cold!
Flowers:
Yes! The process and prices are the same. We do not press flowers but if yours are already dried we can work with them.
No, it’s not realistic to expect them to look the same as the event day. The flowers go through a lot of steps before they come into our hands. Events, shipping, etc. places some stress on the flowers because of which we always encourage people to send extras from a centerpiece.
Also, some flowers tend to change color and form a little during the drying process. The best examples are reds turning burgundy, whites turning cream or ivory and pinks turning purple. Lilies and orchids are not guaranteed to dry to their original color.
Succulents and tropical flowers cannot be dried due to high moisture content. We recommend faux succulents or faux berries as an option.
Bruising- some flowers get bruised on the event day, when they are handled or shipped. This is out of our or anyone’s control and would lead to transparent spots, we won't know until they are casted in resin. They still look so beautiful.
Yes! For the main piece we provide two layout choices. More than that will be an additional charge of $35. We want to handle flowers as little as we can to maintain their integrity. They are fragile on drying. The more we touch them, the more they get distorted. If you have a design in mind, send it to us beforehand so we work along those lines, which avoids spoiling flowers unnecessarily.
Each piece is lovingly handmade and takes up-to 20-30 hours of hands-on time across many days. Every piece is poured layer after layer with hours of curing in between. Due to the nature of the handmade process, you should expect imperfections like a few bubbles and little bits of nature. The pour lines will be visible on the sides of every block. The lines are less visible on other shapes but will be there as well. Although our best effort and attention to detail is given to every piece, if you are expecting perfection, I am not the right artist for you.
All epoxies will gain a yellow/amber tint over a long period of time but we use a product with advanced UV inhibitors and it is one of the clearest on the market that is safe for flowers. To ensure your artwork lasts for years to come, it is recommended to store your piece out of direct sunlight and away from a direct heat source like a fireplace mantle etc.
Care & Disclaimers:
Each piece is made with high-quality resin that is very durable, but still needs to be handles with care. Please keep your piece out of direct sunlight and heat for optimal protection. You may wipes down your piece occasionally by using a lint-less cloth.
- Will my piece change over time?
DISCLAIMER: Resin yellowing is an inevitalbe effect from the natural aging of your product. The best way to prevent this from happening is to leave it out of any kind of direct sunlight. We are not responsible for the natural effects of aging on your product.
We see each piece as custom art pieces, rather than pre-manufactured items. It is impossible to guarantee a piece not have bubbles as bubbles are a part of the process when working with resin. We feel bubbles will only add to the uniqueness and custom nature of your pieces.
As stated above, each piece is custom and handmade. We strive our very best, creating each piece over hours, days, months to ensure that each piece is as close to possible perfection as we can get it. (Trust me, we are perfectionists!!!) We will do our very best to make your piece as perfect as possible, but when working with art and resin, please keep in mind that there is zero guarantee that your piece will not have small, unavoidable flaws. Think of this as adding to the uniqueness and custom nature of your items.
Refunds & Exchanges:
We strive to create art pieces that are original, hand made, and unique for each client. Our goal is to exceed the expectation of our clients. However, under the circumstance that a customer is dissatisfied with their pieces, custom items are sold on an as-is basis and cannot be returned.